{"id":2383,"date":"2018-10-17T09:27:58","date_gmt":"2018-10-17T06:27:58","guid":{"rendered":"http:\/\/procatint.com\/?page_id=2383"},"modified":"2022-04-01T10:58:25","modified_gmt":"2022-04-01T07:58:25","slug":"digital","status":"publish","type":"page","link":"https:\/\/procatint.com\/de\/?page_id=2383","title":{"rendered":"Digital"},"content":{"rendered":"[vc_row css=&#8221;.vc_custom_1525264435845{margin-top: -40px !important;}&#8221;][vc_column][rev_slider_vc alias=&#8221;pro-digital&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][bpt_spacing height=&#8221;50px&#8221;][bpt_image_layers values=&#8221;%5B%7B%22thumbnail%22%3A%222393%22%2C%22image_animation%22%3A%22fade_in%22%2C%22image_order%22%3A%221%22%7D%2C%7B%22thumbnail%22%3A%222392%22%2C%22image_animation%22%3A%22slide_right%22%2C%22image_order%22%3A%221%22%7D%2C%7B%22thumbnail%22%3A%222391%22%2C%22image_animation%22%3A%22slide_left%22%2C%22image_order%22%3A%221%22%7D%5D&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_row_inner][vc_column_inner offset=&#8221;vc_col-lg-offset-1 vc_col-lg-11&#8243;][bpt_spacing height=&#8221;100px&#8221;][bpt_spacing height=&#8221;100px&#8221;][bpt_custom_text css_animation=&#8221;none&#8221; text_color=&#8221;#4f4f4f&#8221; font_size=&#8221;25&#8243; line_height=&#8221;130&#8243;]\n<h2 style=\"text-align: left;\"><span>Aktivieren Sie neue digitale Kan\u00e4le f\u00fcr Ihr Unternehmen und verbessern Sie den Kundenservice.<\/span><\/h2>\n[\/bpt_custom_text][bpt_spacing height=&#8221;24px&#8221;][bpt_spacing height=&#8221;5px&#8221;][bpt_custom_text css_animation=&#8221;none&#8221; text_color=&#8221;#4f4f4f&#8221; font_size=&#8221;18&#8243; line_height=&#8221;130&#8243;]<span>Durch die Bereitstellung digitaler Tools f\u00fcr Ihre Call Center-Agenten verbessern Sie Ihre betriebliche Effizienz und Ihre Umsatztransformation und sorgen f\u00fcr ein proaktives Kundenerlebnis.<\/span>[\/bpt_custom_text][bpt_spacing height=&#8221;22px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][bpt_spacing height=&#8221;50px&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; parallax=&#8221;content-moving&#8221; parallax_image=&#8221;2389&#8243;][vc_column][bpt_spacing height=&#8221;65px&#8221;][bpt_custom_text css_animation=&#8221;none&#8221; text_color=&#8221;#ffffff&#8221; font_size=&#8221;35&#8243;]\n<h3><span>Unabh\u00e4ngig davon, ob Sie digitale Kan\u00e4le nutzen oder nicht, Ihre Kunden tun es. <\/span><\/h3>\n[\/bpt_custom_text][bpt_spacing height=&#8221;16px&#8221;][bpt_spacing height=&#8221;46px&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-md-3&#8243;][bpt_info_box ib_layout=&#8221;left&#8221; css_animation=&#8221;bounceIn&#8221; icon_type=&#8221;font&#8221; icon_font_type=&#8221;type_fontawesome&#8221; icon_fontawesome=&#8221;fa fa-asterisk&#8221; icon_color=&#8221;#ffd13d&#8221; icon_color_hover=&#8221;#ffffff&#8221; title_color=&#8221;#ffffff&#8221; content_size=&#8221;14&#8243; content_color=&#8221;#cdcdcd&#8221; ib_title=&#8221;Digitalisieren Sie Ihr Unternehmen&#8221; ib_content=&#8221;Er\u00f6ffnen Sie neue Kommunikationskan\u00e4le f\u00fcr Ihre Kunden.&#8221; custom_icon_color=&#8221;true&#8221; custom_icon_bg_width=&#8221;40&#8243; custom_icon_bg_height=&#8221;40&#8243; custom_title_color=&#8221;true&#8221; custom_content_color=&#8221;true&#8221; custom_icon_size=&#8221;60&#8243;][bpt_spacing height=&#8221;32px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-md-3&#8243;][bpt_info_box ib_layout=&#8221;left&#8221; css_animation=&#8221;bounceIn&#8221; icon_type=&#8221;font&#8221; icon_font_type=&#8221;type_fontawesome&#8221; icon_fontawesome=&#8221;fa fa-signal&#8221; icon_color=&#8221;#ffd13d&#8221; icon_color_hover=&#8221;#ffffff&#8221; title_color=&#8221;#ffffff&#8221; content_size=&#8221;14&#8243; content_color=&#8221;#cdcdcd&#8221; ib_title=&#8221;Verbessern Sie Ihren Kundenservice&#8221; ib_content=&#8221;Steigern Sie Ihre Kundenzufriedenheit.&#8221; custom_icon_color=&#8221;true&#8221; custom_icon_bg_width=&#8221;40&#8243; custom_icon_bg_height=&#8221;40&#8243; custom_title_color=&#8221;true&#8221; custom_content_color=&#8221;true&#8221; custom_icon_size=&#8221;60&#8243;][bpt_spacing height=&#8221;32px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-md-3&#8243;][bpt_info_box ib_layout=&#8221;left&#8221; css_animation=&#8221;bounceIn&#8221; icon_type=&#8221;font&#8221; icon_font_type=&#8221;type_fontawesome&#8221; icon_fontawesome=&#8221;fa fa-star&#8221; icon_color=&#8221;#ffd13d&#8221; icon_color_hover=&#8221;#ffffff&#8221; title_color=&#8221;#ffffff&#8221; content_size=&#8221;14&#8243; content_color=&#8221;#cdcdcd&#8221; ib_title=&#8221;Steigern Sie Ihre betriebliche Effizienz&#8221; ib_content=&#8221;Bieten Sie Ihren Kundenvertretern neue Tools an.&#8221; custom_icon_color=&#8221;true&#8221; custom_icon_bg_width=&#8221;40&#8243; custom_icon_bg_height=&#8221;40&#8243; custom_title_color=&#8221;true&#8221; custom_content_color=&#8221;true&#8221; custom_icon_size=&#8221;60&#8243;][bpt_spacing height=&#8221;32px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-md-3&#8243;][bpt_info_box ib_layout=&#8221;left&#8221; css_animation=&#8221;bounceIn&#8221; icon_type=&#8221;font&#8221; icon_font_type=&#8221;type_fontawesome&#8221; icon_fontawesome=&#8221;fa fa-money&#8221; icon_color=&#8221;#ffd13d&#8221; icon_color_hover=&#8221;#ffffff&#8221; title_color=&#8221;#ffffff&#8221; content_size=&#8221;14&#8243; content_color=&#8221;#cdcdcd&#8221; ib_title=&#8221;Steigern Sie Ihren Umsatz&#8221; ib_content=&#8221;Bieten Sie gleichzeitig ein proaktives Kundenerlebnis.&#8221; custom_icon_color=&#8221;true&#8221; custom_icon_bg_width=&#8221;40&#8243; custom_icon_bg_height=&#8221;40&#8243; custom_title_color=&#8221;true&#8221; custom_content_color=&#8221;true&#8221; custom_icon_size=&#8221;60&#8243;][bpt_spacing height=&#8221;32px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-md-3&#8243;][bpt_info_box ib_layout=&#8221;left&#8221; css_animation=&#8221;bounceIn&#8221; icon_type=&#8221;font&#8221; icon_font_type=&#8221;type_flaticon&#8221; icon_flaticon=&#8221;flaticon-fashion&#8221; icon_color=&#8221;#ffd13d&#8221; icon_color_hover=&#8221;#ffffff&#8221; title_color=&#8221;#ffffff&#8221; content_size=&#8221;14&#8243; content_color=&#8221;#cdcdcd&#8221; ib_title=&#8221;Analysieren Sie die Erwartungen&#8221; ib_content=&#8221;Analysieren Sie das Kundenverhalten und erhalten Sie umsetzbare gesch\u00e4ftliche Erkenntnisse.&#8221; custom_icon_color=&#8221;true&#8221; custom_icon_bg_width=&#8221;40&#8243; custom_icon_bg_height=&#8221;40&#8243; custom_title_color=&#8221;true&#8221; custom_content_color=&#8221;true&#8221; custom_icon_size=&#8221;60&#8243;][bpt_spacing height=&#8221;32px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-md-3&#8243;][bpt_info_box ib_layout=&#8221;left&#8221; css_animation=&#8221;bounceIn&#8221; icon_type=&#8221;font&#8221; icon_font_type=&#8221;type_flaticon&#8221; icon_flaticon=&#8221;flaticon-fashion&#8221; icon_color=&#8221;#ffd13d&#8221; icon_color_hover=&#8221;#ffffff&#8221; title_color=&#8221;#ffffff&#8221; content_size=&#8221;14&#8243; content_color=&#8221;#cdcdcd&#8221; ib_title=&#8221;Steigern Sie die Beteiligung Ihrer Kunden&#8221; ib_content=&#8221;Erh\u00f6hen Sie die Interaktion in allen Sozialkonten.&#8221; custom_icon_color=&#8221;true&#8221; custom_icon_bg_width=&#8221;40&#8243; custom_icon_bg_height=&#8221;40&#8243; custom_title_color=&#8221;true&#8221; custom_content_color=&#8221;true&#8221; custom_icon_size=&#8221;60&#8243;][bpt_spacing height=&#8221;32px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-md-3&#8243;][bpt_info_box ib_layout=&#8221;left&#8221; css_animation=&#8221;bounceIn&#8221; icon_type=&#8221;font&#8221; icon_font_type=&#8221;type_fontawesome&#8221; icon_fontawesome=&#8221;fa fa-stack-overflow&#8221; icon_color=&#8221;#ffd13d&#8221; icon_color_hover=&#8221;#ffffff&#8221; title_color=&#8221;#ffffff&#8221; content_size=&#8221;14&#8243; content_color=&#8221;#cdcdcd&#8221; ib_title=&#8221;Kosten vermeiden, Geld sparen&#8221; ib_content=&#8221;Wertvolle Zeit und Ressourcen sparen.&#8221; custom_icon_color=&#8221;true&#8221; custom_icon_bg_width=&#8221;40&#8243; custom_icon_bg_height=&#8221;40&#8243; custom_title_color=&#8221;true&#8221; custom_content_color=&#8221;true&#8221; custom_icon_size=&#8221;60&#8243;][bpt_spacing height=&#8221;32px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-md-3&#8243;][bpt_info_box ib_layout=&#8221;left&#8221; css_animation=&#8221;bounceIn&#8221; icon_type=&#8221;font&#8221; icon_font_type=&#8221;type_fontawesome&#8221; icon_fontawesome=&#8221;fa fa-step-forward&#8221; icon_color=&#8221;#ffd13d&#8221; icon_color_hover=&#8221;#ffffff&#8221; title_color=&#8221;#ffffff&#8221; content_size=&#8221;14&#8243; content_color=&#8221;#cdcdcd&#8221; ib_title=&#8221;Wettbewerbsvorteil erzielen&#8221; ib_content=&#8221;Seien Sie der Konkurrenz einen Schritt voraus.&#8221; custom_icon_color=&#8221;true&#8221; custom_icon_bg_width=&#8221;40&#8243; custom_icon_bg_height=&#8221;40&#8243; custom_title_color=&#8221;true&#8221; custom_content_color=&#8221;true&#8221; custom_icon_size=&#8221;60&#8243;][\/vc_column_inner][\/vc_row_inner][bpt_spacing height=&#8221;62px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][bpt_spacing height=&#8221;52px&#8221;][bpt_custom_text css_animation=&#8221;none&#8221; text_color=&#8221;#4f4f4f&#8221; font_size=&#8221;36&#8243;]\n<h3 style=\"text-align: center;\"><span>Digitalisierung in allen Bereichen der Kundenerfahrung<\/span><\/h3>\n[\/bpt_custom_text][bpt_spacing height=&#8221;25px&#8221;][bpt_custom_text css_animation=&#8221;none&#8221; text_color=&#8221;#4f4f4f&#8221; font_size=&#8221;20&#8243; line_height=&#8221;170&#8243;]\n<p style=\"text-align: center;\"><span>Kunden und Erwartungen \u00e4ndern sich schnell. In der Vergangenheit haben Kunden Sie angerufen oder sind zu Ihnen kommen. Nun gibt es verschiedene Kan\u00e4le, die sie erreichen m\u00f6chten, und die Kan\u00e4le sind diese, wo sie jederzeit erreichbar sind.<\/span><\/p>\n[\/bpt_custom_text][bpt_spacing height=&#8221;52px&#8221;][bpt_image_layers values=&#8221;%5B%7B%22thumbnail%22%3A%222398%22%2C%22image_animation%22%3A%22fade_in%22%2C%22image_order%22%3A%221%22%7D%2C%7B%22thumbnail%22%3A%222397%22%2C%22image_animation%22%3A%22slide_right%22%2C%22image_order%22%3A%221%22%7D%2C%7B%22thumbnail%22%3A%222399%22%2C%22image_animation%22%3A%22slide_left%22%2C%22image_order%22%3A%221%22%7D%5D&#8221;][bpt_spacing height=&#8221;52px&#8221;][vc_separator style=&#8221;shadow&#8221;][bpt_spacing height=&#8221;52px&#8221;][bpt_spacing height=&#8221;52px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][vc_pie value=&#8221;70&#8243; color=&#8221;custom&#8221; css_animation=&#8221;bounceIn&#8221; custom_color=&#8221;#fc2860&#8243; units=&#8221;%&#8221;][vc_empty_space height=&#8221;20px&#8221;][bpt_custom_text text_color=&#8221;#474747&#8243; font_size=&#8221;20&#8243;]\n<p style=\"text-align: center;\"><span>der Unternehmen geben an, mit einer digitalen Transformation begonnen zu haben<\/span><\/p>\n[\/bpt_custom_text][bpt_spacing height=&#8221;40px&#8221;][\/vc_column][vc_column width=&#8221;1\/4&#8243;][vc_pie value=&#8221;71&#8243; color=&#8221;custom&#8221; css_animation=&#8221;bounceIn&#8221; custom_color=&#8221;#ffd028&#8243; units=&#8221;%&#8221;][vc_empty_space height=&#8221;20px&#8221;][bpt_custom_text text_color=&#8221;#474747&#8243; font_size=&#8221;20&#8243;]\n<p style=\"text-align: center;\"><span>der Unternehmen meinen, dass die gr\u00f6\u00dfte Herausforderung bei der digitalen Transformation die Kosten sind <\/span><\/p>\n[\/bpt_custom_text][bpt_spacing height=&#8221;40px&#8221;][\/vc_column][vc_column width=&#8221;1\/4&#8243;][vc_pie value=&#8221;70&#8243; color=&#8221;custom&#8221; css_animation=&#8221;bounceIn&#8221; custom_color=&#8221;#27f4f1&#8243; units=&#8221;%&#8221;][vc_empty_space height=&#8221;20px&#8221;][bpt_custom_text text_color=&#8221;#474747&#8243; font_size=&#8221;20&#8243;]\n<p style=\"text-align: center;\"><span>der heutigen Kunden erwarten eine Website mit Self-Service-Funktionalit\u00e4t<\/span><\/p>\n[\/bpt_custom_text][bpt_spacing height=&#8221;40px&#8221;][\/vc_column][vc_column width=&#8221;1\/4&#8243;][vc_pie value=&#8221;70&#8243; color=&#8221;custom&#8221; css_animation=&#8221;bounceIn&#8221; custom_color=&#8221;#8224e3&#8243; units=&#8221;%&#8221;][vc_empty_space height=&#8221;20px&#8221;][bpt_custom_text text_color=&#8221;#474747&#8243; font_size=&#8221;20&#8243;]\n<p style=\"text-align: center;\"><span>der Kunden haben aufgrund des guten Kundenservices mehr ausgegeben<\/span><\/p>\n[\/bpt_custom_text][bpt_spacing height=&#8221;40px&#8221;][vc_empty_space height=&#8221;5px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][bpt_spacing height=&#8221;52px&#8221;][bpt_spacing height=&#8221;52px&#8221;][bpt_custom_text text_color=&#8221;#474747&#8243; font_size=&#8221;16&#8243;]<span>* In den USA und Gro\u00dfbritannien unter 500 Callcentern mit 50 bis 10.000 Mitarbeitern durchgef\u00fchrt. CITE Research <\/span>\u2013 Call Center Digital Transformation Forschungsergebnisse<span>. Q3 2018<\/span>[\/bpt_custom_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1525264435845{margin-top: -40px !important;}&#8221;][vc_column][rev_slider_vc alias=&#8221;pro-digital&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][bpt_spacing height=&#8221;50px&#8221;][bpt_image_layers values=&#8221;%5B%7B%22thumbnail%22%3A%222393%22%2C%22image_animation%22%3A%22fade_in%22%2C%22image_order%22%3A%221%22%7D%2C%7B%22thumbnail%22%3A%222392%22%2C%22image_animation%22%3A%22slide_right%22%2C%22image_order%22%3A%221%22%7D%2C%7B%22thumbnail%22%3A%222391%22%2C%22image_animation%22%3A%22slide_left%22%2C%22image_order%22%3A%221%22%7D%5D&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_row_inner][vc_column_inner offset=&#8221;vc_col-lg-offset-1 vc_col-lg-11&#8243;][bpt_spacing height=&#8221;100px&#8221;][bpt_spacing height=&#8221;100px&#8221;][bpt_custom_text css_animation=&#8221;none&#8221; text_color=&#8221;#4f4f4f&#8221; font_size=&#8221;25&#8243; line_height=&#8221;130&#8243;] Aktivieren Sie neue digitale Kan\u00e4le f\u00fcr Ihr Unternehmen und verbessern Sie den Kundenservice. [\/bpt_custom_text][bpt_spacing height=&#8221;24px&#8221;][bpt_spacing height=&#8221;5px&#8221;][bpt_custom_text css_animation=&#8221;none&#8221; text_color=&#8221;#4f4f4f&#8221; font_size=&#8221;18&#8243; line_height=&#8221;130&#8243;]Durch die Bereitstellung digitaler Tools f\u00fcr Ihre Call Center-Agenten verbessern Sie Ihre betriebliche Effizienz und Ihre Umsatztransformation und sorgen [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2383","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/procatint.com\/de\/index.php?rest_route=\/wp\/v2\/pages\/2383","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/procatint.com\/de\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/procatint.com\/de\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/procatint.com\/de\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/procatint.com\/de\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2383"}],"version-history":[{"count":38,"href":"https:\/\/procatint.com\/de\/index.php?rest_route=\/wp\/v2\/pages\/2383\/revisions"}],"predecessor-version":[{"id":3339,"href":"https:\/\/procatint.com\/de\/index.php?rest_route=\/wp\/v2\/pages\/2383\/revisions\/3339"}],"wp:attachment":[{"href":"https:\/\/procatint.com\/de\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}