Şebnem Dinç Demir, the International Operations Director at Procat, graduated from İstanbul University, Department of Tourism Management and then from İstanbul University, Departments of Turkish Language and Literature and Art History (double BA). She completed her Executive MBA at Bahçeşehir University and meanwhile, she completed her pedagogical formation at İstanbul University.

Şebnem Dinç
Throughout her career, she has held mid-level and senior management positions in contact centre and customer relations departments at international corporations such as Türk Telekom, Lenovo, Ülker, and Telus. In addition, she planned and managed multilingual projects local and nearshore. She is married and has twin daughters.