Ufuk Betiner Önengüt

Ufuk Betiner Onengut has been working as the primary UX/UI designer for all the enterprise systems involving  advanced speech technologies deployed by Speechouse in Turkey since 2006. She takes an active role in all  phases of projects, starting from requirements gathering to analysis, design, deployment and tuning. She has certification from Nuance in ‘Advanced Voice User Interface Design’ and ‘Managing Speech Projects’. She also has a certificate in ‘User Experience Design’ from Nielsen Norman Group, with an achievement of ‘Interaction  Design Specialisation’.

Being the first Nielsen Norman Group certified User Experience Designer as well as the first Voice User Interface Designer in Turkey, I have been designing telephone based voice journeys that incorporate technologies such as Natural Language Understanding, Automated Speech Recognition, Voice Biometrics and Text-to-Speech. 

Before working as a UX/UI designer, I worked as a localisation engineer for IBM software. This experience helped me to gain an insight into how software works, therefore empowering me with a technical understanding while applying the design principles and best practices. 

Today, I design interfaces that understand and respond to people talking naturally; and I design them in a way so that the users really enjoy the experience rather than feeling obliged to use those.