logologologo
  • About Us
    • Sustainability
  • Services
  • Happy Customers
  • Our Team
  • Contact
+44 203 962 1900
logologologo
  • About Us
    • Sustainability
  • Services
  • Happy Customers
  • Our Team
  • Contact
+44 203 962 1900
  • About Us
    • Sustainability
  • Services
  • Happy Customers
  • Our Team
  • Contact
logologologo
  • About Us
    • Sustainability
  • Services
  • Happy Customers
  • Our Team
  • Contact
  • Customer Journey
    Digital
    Become Digital
    For the best
    Customer Journey

Activate digital channels and improve customer services.

Provide digital tools for customer representatives, improve operational productivity and sales conversions that results in a proactive Customer Experience.

Whether you are using or not using digital channels, customers already are.

Digitise your company

Open new communication channels.

Improve Customer Services

By providing digital tools to your customers.

Increase operational efficiency

By providing digital tools to your call centre agents.

Increase sales conversion

As well as providing a proactive Customer Experience.

Analyse expectations

Analyse customer behaviour and acquire actionable business insights.

Increase engagement

Increase engagement across all social accounts.

Save!

Save valuable time and resources.

Competition

Be one step ahead of the competition.

Digitalisation. Everywhere.

Customers and their expectations are changing rapidly. In the past customers were just calling you or coming to your door. But now there are different channels they want to reach and these channels are where they can be reached at any moment.

of companies say they have started a digital transformation.

of companies say the biggest challenge in digital transformation is cost.

of today’s customers expect a website that includes self-service functionality.

 of customers have spent more, due to good customer service.

* In the US and the UK, between 50 and 10,000 employees, 500 call centres. CITE Research – Call Centre Digital Transformation research results. Q3 2018

Procat International

Experienced team. High Technology. The greatest combination. We help companies deliver world class customer services.

 

Head Office

Imperial House, 8 Kean St, Holborn, London WC2B 4AS, United Kingdom

Email: info@procatint.com

Phone: +44 203 962 1900

+44 203 962 1900

Servives

  • Digital
  • Speech
  • Analytix
  • Customer Experience
  • Consultancy
  • CPM
  • BPO

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