We design and implement advanced speech technology.
Complex and lengthy menus, irrelevant information and confusing instructions lead to a frustrating Customer Experience.
We design and implement advanced speech technology, achieving satisfied Customer Experience with cost advantages. Through these projects, we aim to help our partners achieve the highest efficiency and quality.
We aim to increase customer satisfaction and reduce costs.
Advanced Speech Solutions
These applications involve leading edge speech technologies that allow the interaction of a person with a computer through speech. These speech technologies ensure that the user performs actions by speaking naturally instead of using a telephone key pad when they call the call centre.
Call Steering
Call Steering
Automated Speech Recognition
Automated Speech Recognition
Vocal Password
Vocal Password
Text-to-Speech
Text-to-Speech
Natural Language Understanding
Natural Language Understanding
Awarded Projects
Call Steering
Bronze Stevie award:
- “IVR or Web Service Solution” 2015
- “The Best Use of Technology in Customer Service” 2015-2016
- Silver Stevie award: “IVR or Web Service Solution”, 2017
NLU
- The first Mobile Voice Assistant Project in Europe
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The Most Advanced Nina Grammar in the world
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Silver Prize and 2017 Special Prize at the EFMA SME Banking Applications competition.
Voice Verification
- World’s #1 in Voice Verification Technology (15+ million voiceprints)
- IMI Awards: Best Call Center Technology Solution
- Global Mobile Awards Finalist: Best Mobile Technology